Callout for plumbers & heating engineers
The burst pipe at 11pm books with whoever answers first.
Emergency plumbers miss 20–30 calls a week. At £180 a call-out, that's £4,500 a month walking to your competitors.
What actually happens
A customer's kitchen tap won't stop running. Water everywhere. They ring you — you're under a boiler. They ring the next plumber on Google. Job gone. Callout answers on the second ring, talks them through turning off the mains, books them in for 8:30 tomorrow, and texts you the ticket.
£180
average job value you stop losing
2 mins
to set up call divert — keep your number